Companies providing IT services are regularly called upon to recover lost passwords, as more than half of us need to reset our passwords at least once a month.

The word processor is one of the most widely used pieces of IT software, but the first examples not only predate the term but predate computers themselves.

Modern IT services are about finding the perfect cost-effective solution for an organisation’s computer needs and a rather infamous program contributed to this.

It is exceptionally rare for IT services to work on any computer system not running Microsoft Windows and Office 365, but this ubiquity wasn’t always the case.

Most businesses tend to stick to a compatible suite of software such as Microsoft 365, but before Microsoft Office, there was another promising collection.

One of the most well-meaning disasters in the history of IT services, Microsoft Bob would provide a lot of important lessons in how not to onboard new users.